Privacy Policy
<p><em>Last updated: 12 October 2026</em></p>
<p>Jaipur (Raj) ("we") respects your privacy. This policy explains what personal data Mahesh Crafts collects, why, and the choices you have. It is written in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.</p>
<h2>1. What we collect</h2>
<ul>
<li><strong>Details you give us:</strong> name, phone number, email, delivery and billing address when you create an account or place an order.</li>
<li><strong>Order details:</strong> products bought, order value, payment method (we never see or store full card or UPI credentials — payments are handled by our payment partners).</li>
<li><strong>Usage data:</strong> pages viewed, device and browser type, and approximate location, collected with cookies and similar tools.</li>
</ul>
<h2>2. Why we use it</h2>
<ul>
<li>To process, ship and support your orders, including sending order updates by SMS, email or WhatsApp.</li>
<li>To handle returns, refunds and customer support.</li>
<li>To prevent fraud and keep the Store secure.</li>
<li>To send offers and newsletters — only if you opt in. You can unsubscribe at any time.</li>
</ul>
<h2>3. Who we share it with</h2>
<p>Only with service providers who help us run the Store — payment gateways, courier and logistics partners, messaging and hosting providers — and only what they need to do their job. We may disclose data where required by law. We do not sell your personal data.</p>
<h2>4. Cookies</h2>
<p>We use essential cookies to keep your cart and login working, and optional analytics or marketing cookies where you allow them. You can control cookies in your browser settings.</p>
<h2>5. How long we keep it</h2>
<p>We keep order and invoice records for as long as tax and accounting law requires, and other data only as long as needed for the purposes above.</p>
<h2>6. Your rights</h2>
<p>You can ask to access, correct or delete your personal data, or withdraw consent for marketing, by contacting us below. You can also delete your account from the account page.</p>
<h2>7. Security</h2>
<p>We use reasonable technical and organisational measures, including encrypted (HTTPS) connections, to protect your data.</p>
<h2>8. Contact & grievance officer</h2>
<p>For privacy questions or complaints, contact our Grievance Officer, <strong>Jaipur (Raj)</strong>.</p>
<p><strong>Jaipur (Raj)</strong><br>Plot No 164, Radha krishna Vihar, Jaipur, Jaipur, Rajasthan, 302012<br>Email: <a href="mailto:maheshkumarkumawat914@gmail.com">maheshkumarkumawat914@gmail.com</a><br>Phone: 8290262306<br>GSTIN: 08DFDPK7752C1ZG</p>
<p>Jaipur (Raj) ("we") respects your privacy. This policy explains what personal data Mahesh Crafts collects, why, and the choices you have. It is written in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.</p>
<h2>1. What we collect</h2>
<ul>
<li><strong>Details you give us:</strong> name, phone number, email, delivery and billing address when you create an account or place an order.</li>
<li><strong>Order details:</strong> products bought, order value, payment method (we never see or store full card or UPI credentials — payments are handled by our payment partners).</li>
<li><strong>Usage data:</strong> pages viewed, device and browser type, and approximate location, collected with cookies and similar tools.</li>
</ul>
<h2>2. Why we use it</h2>
<ul>
<li>To process, ship and support your orders, including sending order updates by SMS, email or WhatsApp.</li>
<li>To handle returns, refunds and customer support.</li>
<li>To prevent fraud and keep the Store secure.</li>
<li>To send offers and newsletters — only if you opt in. You can unsubscribe at any time.</li>
</ul>
<h2>3. Who we share it with</h2>
<p>Only with service providers who help us run the Store — payment gateways, courier and logistics partners, messaging and hosting providers — and only what they need to do their job. We may disclose data where required by law. We do not sell your personal data.</p>
<h2>4. Cookies</h2>
<p>We use essential cookies to keep your cart and login working, and optional analytics or marketing cookies where you allow them. You can control cookies in your browser settings.</p>
<h2>5. How long we keep it</h2>
<p>We keep order and invoice records for as long as tax and accounting law requires, and other data only as long as needed for the purposes above.</p>
<h2>6. Your rights</h2>
<p>You can ask to access, correct or delete your personal data, or withdraw consent for marketing, by contacting us below. You can also delete your account from the account page.</p>
<h2>7. Security</h2>
<p>We use reasonable technical and organisational measures, including encrypted (HTTPS) connections, to protect your data.</p>
<h2>8. Contact & grievance officer</h2>
<p>For privacy questions or complaints, contact our Grievance Officer, <strong>Jaipur (Raj)</strong>.</p>
<p><strong>Jaipur (Raj)</strong><br>Plot No 164, Radha krishna Vihar, Jaipur, Jaipur, Rajasthan, 302012<br>Email: <a href="mailto:maheshkumarkumawat914@gmail.com">maheshkumarkumawat914@gmail.com</a><br>Phone: 8290262306<br>GSTIN: 08DFDPK7752C1ZG</p>